I established Nursing Group in 1993. Being a registered nurse, I saw a need back then for quality nursing care in the community.
My goal was, and always will be, to provide a service that, not just meets the needs of people in our community, but to ensure that those who are most vulnerable receive care in a dignified way with love and compassion. We ensure that our Service Users are safe and secure and our promise is that no one will ever be left without care. We have comprehensive systems in place to ensure this.
Always keeping this in mind has served us well. Since our humble beginnings we have grown in many ways. Today we employ in excess of 200 nurses and carers across NSW including our rural areas.
We have established Casey College which is a Registered Training Organisation and we train nurses and carers and provide them with an education to reach their potential and achieve their career goals as well as provide a service second to none. We don’t just focus on the clinical skills. We also concentrate on the soft skills: empathy, communication and leadership. It enables us to deal with the most complex cases. It’s the reason Case Managers often present us cases other services couldn’t manage.
We are well aware that our staff are the backbone of our organisation. We have many staff members who have been with the organisation since the very early days.
We keep up to date with all the changes in the industry and therefore our goal posts are always being moved. We love changes and challenges; we see them as opportunities to become better and better.
Our Service Users are our main priority and therefore we are open to listening and adapting so that we are known to ‘do’ not just ‘say’.
Some of our Service Users are employed by our college to teach our students so that they have a clear insight and understanding into how it really is for the Service User. Some of our Service Users have been receiving care from us for the past twenty years.
We are into the next twenty years of our service and we aim high! We always have the best of intentions in everything we do; we are happy to learn from our experiences and also to enjoy the journey. This has been our plan since the start and therefore we know that our next phase will be bigger and better than ever!
Nursing Services Manager