Courses will be run subject to adequate numbers of enrolments.
If a course is cancelled by Casey College, a refund of all monies will be given in the form it was paid. Casey College will not be held liable for other costs incurred due to course cancellation or re- scheduling.
It is the policy of the Casey College to provide a framework and guidelines for a timely and adequate refund of Learner fees where applicable. Instead of requesting a refund, Learners may at any stage, apply to defer to a future identical course (provided it is attended within twelve (12) months of enrolment). A course can only be postponed once and if you cancel the postponed course the money paid will be forfeited regardless of the amount of notice given.
Cancellations before commencement
Enrollments cancelled more than fourteen (14) business days (excluding weekends and public holidays) prior to commencement of the course can either be transferred, or a cancellation fee of $100 applies (or full course cost if under $100)
Enrolments cancelled within fourteen (14) business days (excluding weekends and public holidays) prior to commencement of the course can either be transferred, or a cancellation fee of $400 applies (or full course cost if under $400)
When no notice is given for non-attendance, no refund is applicable.
Cancellations after commencement
Cancellations during the course will result in forfeiting of all monies paid.
Refunds for special circumstances
Learners may apply to the Training Consultant for a refund of the fees for special circumstances, please call us to discuss this further. If the Participant is not eligible for a refund, the Training Consultant will advise them in writing with the reason/s for refusal.
Withdrawing or Postponing to another Course
If you wish to withdraw or postpone from your enrolled program, a unit of competency or module you must notify your Training Consultant in writing. Withdrawal is a serious consideration, and you are encouraged to discuss your choice with your supervisor/manager and Training Consultant before taking this step. Fees may be associated with withdrawing from a unit, module or program. See refunds section.